I e-mailed the company regarding this but never received a response. My 3 issues with the system is the app is very slow to update to real time, the camera cables are not up protected, so you must run them though conduit where they are exposed to direct sunlight. In fairness, the camera cable may have been slightly damaged during installation. I have the 8 camera system, 7 work perfectly,1 has a very slight flutter.
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